Idealpos Identity Server

Idealpos Solutions Pty Ltd ACN 091 801 204 (IPS) takes reasonable steps to implement procedures and processes to safeguard Personal Information. This Privacy Policy outlines IPS’ use, collection and storage of Personal Information.

This Privacy Policy applies to all Personal Information collected by IPS in the course of providing Goods and Services to its Customers regardless of its source. This Privacy Policy is available on the Site.

1.1 Definitions

Terms that are capitalised in this Privacy Policy are defined below, unless the context indicates otherwise:

Reseller means a party which IPS has accepted as an approved dealer under the terms of a dealer agreement.

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

• (a) whether the information or opinion is true or not; and
• (b) whether the information or opinion is recorded in a material form or not.

Privacy Policy means this privacy policy and amendments made to it from time to time.

Site means www.idealpos.com.au.

Software Support means any Software Support that is provided by IPS.

Trial means a free trial of the software that may be offered by IPS.

You and Your means any person IPS collects Personal Information from and includes employees, officers and agents of its Customers.

2. Collection of Personal Information

2.1 Collection of Personal Information

IPS collects Personal Information in the course of providing Goods and Services. If You do not provide IPS with certain types of Personal Information IPS may be unable to provide the goods or Software Support requested. IPS may collect Personal Information via online forms, emails, interactions and in the development, maintenance or administration of the Software including remote access support. Personal Information may be collected when You:

• 2.1.1 contact IPS either in writing (including email and via the “Contact us” form) or by telephone;
• 2.1.2 provide feedback or make a request; or
• 2.1.3 purchase a Membership Package for Software Support or otherwise engage IPS, including if You agree to a trial use of the Software.

2.2 Types of Personal Information collected

IPS may collect Personal Information including first and last names, email addresses, credit information, employment information and any other Personal Information supplied to IPS. In addition, in installing and configuring the Software, employees and agents of IPS may have access to personal information on Your customers in order to install, configure and support the Software.

2.3 Purpose of collection and use

IPS collects, holds, uses and discloses the Personal Information to provide You with goods and Software Support. IPS may also use Personal Information for the following purposes related to the services it provides:

• 2.4.1 ensuring the accuracy of date and compliance with the Act;
• 2.4.1 providing its Goods and Services;
• 2.4.2 communication with Resellers;
• 2.4.3 maintaining records in relation to its Software;
• 2.4.4 dissemination of publications, releases and other relevant information;
• 2.4.5 administration and marketing;
• 2.4.6 statistical analysis and reports;
• 2.4.7 the exchange of information with key stakeholders; and
• 2.4.8 related purposes.

Email addresses will not be added to mailing list or used for any other purpose without express or implied consent.

3. Access, correction and complaint procedure

3.1 Accessing Personal Information about You

If You would like to access or correct Personal Information that IPS holds about You, please contact:

The Privacy Officer Mr Mark Beeley Idealpos Solutions Pty Ltd ACN 091 801 204 1/212 Curtin Avenue West Eagle Farm, Brisbane Queensland, 4009, Australia Email: privacy@idealpos.com Telephone: (07) 3630 2016

You will need to identify Yourself to the reasonable satisfaction of IPS before IPS will provide You with access to Personal Information about You which IPS may or may not have in its possession.

3.2 Complaints procedure

If You have a complaint about IPS’ collection or use of Personal Information, please contact IPS’ Privacy Officer at first instance.

IPS will investigate Your complaint and report the results concerning an alleged breach of the Act to You. If You are unsatisfied with the result of a complaint then IPS requests that the You consult:

The Australian Information Privacy Commissioner GPO Box 5218 Sydney NSW 2001 Telephone: 1300 363 992 Email: enquiries@oaic.gov.au A complaint form can be found at: https://forms.business.gov.au/aba/oaic/privacy-complaint-/

3.3 Transfer of Personal Information outside Australia

Personal Information that is collected may be disclosed to contractors or subcontractors outside Australia including, but not limited to, the United States of America and China. IPS takes reasonable steps to ensure that these parties comply with the Act.

3.4 Anonymity and use of pseudonyms

Where reasonably practicable, IPS will provide You with the opportunity to interact anonymously or using a pseudonym. In some circumstances it may be impracticable for IPS to provide You with a facility to interact anonymously or using a pseudonym. IPS may be required to obtain Personal Information in order to respond to a request or provide a service.

3.5 Notification of collection

Where reasonable, IPS will notify You when it collects Your Personal Information, the use of which is subject to this Privacy Policy.

4. Use of Personal Information

4.1 Direct marketing

IPS may use Personal Information for the purpose of providing You with related marketing or promotional material regarding the Goods and Services it provides. Personal Information will not be used for direct marketing without implied or express consent.

4.2 Opting out

You can unsubscribe to IPS’ emails by clicking on the functional unsubscribe facility contained in an email or You can contact the Privacy Officer on the details set out in Item 3.1.

5. Integrity of Personal Information

5.1 Security measures taken for Personal Information

IPS takes reasonable steps to protect Personal Information it holds from misuse, loss, unauthorised access, modification or disclosure. IPS takes reasonable steps to destroy or permanently de-identify Personal Information if it is no longer necessary for the purpose it was collected.

5.2 Quality

IPS takes reasonable steps to ensure that the Personal Information IPS collects, uses or discloses is accurate, complete and up-to-date.

5.3 Security

IPS takes reasonable steps to safeguard the disclosure of Personal Information from third parties, contractors and staff. IPS has up to date procedures and policies relating to information technology as it relates to staff and strive for best practice in this area.

6. Changes to Privacy Policy

This Privacy Policy may change from time to time. The current version is available on the Site. This policy was last updated on 23 December 2014.

By creating a database on this system, you acknowledge that you are authorized to do so and that you agree to the above terms and conditions.